Privacy Policy

1. What we collect

Depending on which product you use, this can include: your name and email, payment details (handled by our payment provider, not stored by us directly), and information you give a product to make it work — a calculator input, a council area, a story preference. We don’t collect more than a product needs to do its job.

2. How we use it

• To provide and run the product you’re using
• To process payment and manage a subscription
• To respond when you contact us
• To meet legal and accounting obligations

We do not sell your data, and we do not use it for advertising or retargeting.

3. Who we share it with

Only the vendors we genuinely need to run a product — payment processing, hosting, and email delivery. Each is bound to use your data only to provide that service, not for their own purposes.

4. Children’s data

Some Kynric products are designed around a child’s details — for example, a personalised story service, always set up and paid for by a parent or guardian, never by the child directly. Where that applies, the product’s own signup page carries a specific notice and consent step, and additional protections beyond this general policy.

5. How long we keep it

We keep your data for as long as your account or subscription is active, plus a limited window afterward in case you come back. After that, it’s deleted. Specific retention periods are set per product where they differ from this default.

6. Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it — contact us and we’ll action it.

7. Cookies

We use only the cookies needed to keep you logged in and to remember basic preferences — no third-party ad-tracking cookies.

8. Changes to this policy

We’ll update the date at the top of this page whenever this policy changes.

9. Contact

Questions about your data — contact us.